Communications   Operations   Cases
INTERNAL DEMO

Notifications & Communications

Candidate requests, employer updates and automated verification notices.
Sent Today6
Queued2
Automated Rules5

Send a message

Communication history

Quick templates

Missing document
Request a passport, degree, certificate or other case document.
Awaiting source
Tell the candidate that a school, employer or issuing body has not yet responded.
Verification complete
Notify candidate or employer that the verification report is available.

Automation rules

Information Required
Immediately notify candidate when a check needs more information.
Enabled
Awaiting Source — 5 days
Send candidate a progress update after five days.
Enabled
Verification Completed
Notify candidate and requesting employer when report is released.
Enabled
Employer Invitation
Send secure onboarding invitation to candidate.
Enabled
Document Reminder — 48 hours
Remind candidate about outstanding requested documents.
Enabled